When to discuss onsite delivery

Onsite sessions can bring a team together in its own working environment. Tell the provider about equipment, venue space, access and the tasks you want considered. Do not assume a trainer can enter an operational worksite without prior arrangements.

What to check about online courses

Ask about content, accessibility, assessment and learner support. Confirm whether self-paced learning can meet your intended needs, particularly when skills need to be demonstrated in practice.

Making virtual sessions workable

Live virtual learning needs reliable connectivity, a suitable environment and enough time for discussion. Include time zones and participant numbers in your enquiry and ask how the trainer manages questions and engagement.

Useful reference

training.gov.au — verify registered training organisations

This guide is general training-planning information, not legal advice or a statement of compliance. Check current regulator guidance and provider details for your circumstances.

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