Map your workforce and its work
List the main roles, locations, shifts and tasks in your organisation. Include contractors and people who work away from a central site. Ask supervisors where staff need more confidence or consistency.
Connect training to identified needs
Review your risk assessments, procedures and incident themes. Training is one part of risk management, not a substitute for eliminating hazards or implementing other controls. Discuss the skills and behaviours you want to support.
Ask the provider specific questions
Confirm the actual delivering organisation, trainer experience, intended audience, key topics, duration and assessment. Where accreditation is relevant, verify the provider and the exact qualification or unit through the official training.gov.au register.
Plan delivery and follow-up
Consider venue access, rosters, online connectivity and any practical requirements. After training, discuss how supervisors will support learning on the job and how you will review whether the training met your goals.
Useful reference
Safe Work Australia — managing health and safety
This guide is general training-planning information, not legal advice or a statement of compliance. Check current regulator guidance and provider details for your circumstances.
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